FAQ

How do I order from the website?

Simply click on the product that you want and click ADD TO CART.

Can I check what I have ordered before confirming?

All items will be listed in the CART section of the website. Items can be added and removed if you change your mind.

How much is freight?

When you put your address into the shopping cart this will calculate your freight charges.

When does the order get shipped?

Orders will be shipped as soon as funds reach our account – for credit cards this is immediate, bank transfers and cheques may take 1-3 days. This is dependent on the availability of the product at the time of ordering. If the product is on backorder you will be notified of the new delivery date.

Can I pay for my order without a credit card?

Yes, please contact our head office if you would prefer to place the order over the phone, 1300 696 696.